Support
Pre-launch draft. Support details will be finalized before public launch. The website is in development and not yet open to the public.
Last updated: July 2026
Need help with ASCS Agency (American Senior Citizen Services)? This page explains how to reach us. ASCS Agency, operated by LTI Group LLC, is a business service for home-care and senior-care agencies (planned for the United States and Canada); support is for agency (business) users.
How to get help
The fastest way to reach us is the contact page.
- Use the contact page to send a business inquiry or support request.
- Tell us your agency name, a contact name, and a brief description of what you need.
Please don't include sensitive information
Support requests are business-only.
- Do not include patient, medical, caregiver, treatment, diagnosis, care-plan, or emergency information — or any other protected health information (PHI).
- ASCS excludes PHI and sensitive information by design; keep support requests to business details only.
What we can help with
- Questions about the service, setup, hours, and call routing.
- Requesting an assessment or pricing information.
- Account and business-contact updates.
Response times
We aim to respond to business inquiries by email. Specific support hours and response targets will be published before public launch.
Not for emergencies
ASCS Agency is a business/administrative service — not a medical, clinical, or emergency service. For a medical or safety emergency, call 911.
Contact
LTI Group LLC — ASCS Agency. Please use the contact page to reach us for support.